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Privacy Policy

  /  Privacy Policy

Herts First Aid Training is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our services, website, or facilities.

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We collect personal information to provide you with the best possible education, support, and services. This information may include:

 

Personal Information

  • Name
  • Contact details (e.g., phone number, email address, home address)
  • Date of birth
  • Identification documents (e.g., passport, driver’s license)

Academic and Professional Information

  • Educational history
  • Qualifications and certifications
  • Enrollment and attendance records
  • Examination results

Financial Information

  • Payment details (e.g., credit/debit card information, bank account details)
  • Financial aid or scholarship information

Technical Information

  • IP address
  • Browser type and version
  • Information about your use of our website (via cookies and similar technologies)
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We use your personal information to:

  • Process enrollment and course registrations.
  • Deliver educational services and support.
  • Communicate important updates, such as changes to courses, schedules, or policies.
  • Administer exams and issue certifications.
  • Provide career guidance and resources.
  • Manage payments, invoices, and financial transactions.
  • Monitor and improve our website and services.
  • Comply with legal and regulatory obligations.
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We only share your information when necessary and in accordance with this Privacy Policy:

  • With third-party service providers: To deliver services such as payment processing, IT support, or course management systems.
  • With accreditation bodies: For certification or compliance purposes.
  • With government authorities: To comply with legal obligations (e.g., audits, tax purposes).
  • With your consent: In situations where you have explicitly authorized us to share your data.
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We implement robust technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include:

  • Secure servers and encrypted data storage.
  • Regular security audits and monitoring.
  • Restricted access to personal information on a need-to-know basis.

While we strive to protect your information, no data transmission or storage system can be guaranteed to be 100% secure.

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You have the following rights regarding your personal information:

  • Access: Request access to the data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the deletion of your data, subject to legal obligations.
  • Objection: Object to the processing of your data in certain circumstances.
  • Data portability: Request a copy of your data in a portable format.

To exercise your rights, contact us at [email protected]

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We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, we securely delete or anonymize your data.

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Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before sharing any information.

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We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised effective date.

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If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact us

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